Pipeflow Connect
Pipeflow Connectby Parekh Tube Request access
In pilot, 2026 · official WhatsApp Business Platform

One WhatsApp number. Your whole team behind it.

Pipeflow Connect is a shared desk for distributors and manufacturers. Sales, accounts and dispatch answer customers together from PC or phone, while dispatch, LR and invoice updates go out on their own, each one checked before it leaves.

Request pilot access The seven checks

Illustration of the desk with example dataAI drafts: in development

Built inside a working distribution business. Pipeflow Connect is made by Parekh Tube Distributors LLP, a steel-tube distributor in Raipur since 1984. It runs first on our own orders, dispatches and invoices.

Since
1984
Quality
ISO 9001:2015
Registered
MSME · Udyam
Status
Pilot, 2026

Everything a customer asks, answered from one desk.

For businesses whose customers already order, chase and pay on WhatsApp, and whose staff need to answer them without losing track.

A shared team inbox

Sales, accounts and dispatch read and reply from one place. Each chat shows who owns it, what was promised and what the customer asked last.

Dispatch and LR updates, sent for you

When goods leave the warehouse, the customer gets the order, vehicle and LR number without anyone typing them.

  1. ORD-1042 dispatchedCG04 AB 1234 · 40 pcs GI pipe 50 mm
  2. LR 58213Shree Roadways
  3. Invoice attachedPT26Y-1401.pdf

Invoices from your accounts system

Once your accounts system raises the invoice, the PDF goes to the customer’s confirmed accounts contact, exactly as it prints.

Keep your WhatsApp Business app

Connect the number you already use. Replies from the phone show up in the desk too.

Consent and STOP built in

STOP ends automatic messages and offers at once. START turns them back on. Every change is kept as proof.

In development

AI-drafted replies, in English and Hinglish

The desk will suggest answers to common questions. A person reads and sends every draft, and the AI never quotes a price on its own: staff approve every price.

Customer18:31Rate bhi bata do, agle order ke liye.
AI draft · previewStaff approval required

Ji, agle order ka rate Sales team confirm karke bhejegi.

Seven checks before every message leaves.

A message is sent only after it passes all seven. Each decision is recorded with its reason, and the checks run again at the moment of sending.

CONSENTAgreed to messagesUpdates and offers each need the customer’s own yes, with proof.
STOPOpt-out respectedSTOP blocks every automatic message at once.
WINDOWWhatsApp rulesOutside the 24-hour window, only approved templates.
PRICENo unapproved pricesA price or quote needs a staff approver.
IDENTITYRight personInvoices go only to a confirmed owner or accounts contact.
ROLERight staffEach role can do only what it needs.
LIMITSNever too manyDaily and weekly limits per customer.
Every decision recordedRe-checked at send timeBlocked messages are never sent
Stored in India

Messages and records are hosted in Mumbai.

Your data is yours

Each business sees only its own data. Never sold, no advertising, no AI training on it.

Secure staff access

Two-step login for every staff member, and an audit log of every action.

Leave any time

Disconnect your number whenever you like and ask us to delete your data.

Set up in an afternoon.

Connect your number

Sign in with your Meta business account and connect your WhatsApp Business number. Your phone app keeps working.

Bring in your customers

Import customers and contacts from your system or a spreadsheet. Only contacts who agreed receive updates.

Choose the updates

Switch on dispatch, LR and invoice messages one at a time, using templates approved by WhatsApp.

Answer as a team

Staff sign in with two-step login and reply from the shared desk on a PC or phone.

Now in pilot. Subscriptions open soon.

Pipeflow Connect runs today on Parekh Tube’s own operations. We are opening it to a small group of businesses before subscriptions start.

  • Distributors and manufacturers who take orders on WhatsApp
  • Teams of two to fifty staff sharing one business number
  • Businesses that raise invoices in an accounts or ERP system
Pilot · limited places

Ask about joining the pilot

Emailinfo@parekhtube.in
Phone+91 96300 55114
Write to us